Safe Betting Commitment

gb99b's Culture of Responsible Gaming

Enjoy entertainment within your limits. gb99b believes that true enjoyment comes from playing alongside a healthy and happy life.

Why Is Responsible Gaming Important?

Awareness is the greatest tool for keeping the joy of the game safe.

Online betting and casino games are a form of entertainment — just like watching a film or enjoying a sport. But as with any entertainment, limits need to be respected. gb99b always stands for responsible gaming, and the wellbeing and happiness of every one of our users is our top priority.

Responsible gaming means setting your own budget, managing your time, and accepting both winning and losing outcomes. At gb99b we believe the purpose of playing should be entertainment — not the only path to earning money. If you ever feel that gaming is getting out of control, our helping hand is always extended.

Important: gb99b is only for people aged 21 and above. Participation by minors on this platform is strictly prohibited.

21+

This platform is only for people aged 21 or above. Identity verification is a regular part of our process.

Our Protection Tools

gb99b gives players powerful features to stay in control of their own gaming.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes a short time to come into effect, and increasing it takes some processing time. This is the most effective way to manage your budget.

Time-Out Feature

If you feel you need a break, use the time-out feature to temporarily close your account for a set period. You can choose a break ranging from 24 hours to several weeks.

Self-Exclusion

If you need a long-term break, use the self-exclusion option. This feature lets you close your account for a fixed period or permanently. It takes effect immediately after you apply.

Loss Limit

Set the maximum amount you are willing to lose over a given period in advance. Once a loss limit is set, your gaming session will end automatically when that limit is reached.

Session Time Reminder

To prevent long uninterrupted play from becoming a habit, a session time reminder is available. Set a time limit for yourself and maintain a balanced lifestyle.

24/7 Support

Our support team is ready day and night for any issue. Contact us at any time via live chat in Bengali and get advice on responsible gaming.

Warning Signs of a Problem

If these signs appear, seek help without delay.

Warning: Gambling can cause addiction. If you notice any of the signs below in yourself, contact our support team without delay.

Spending Beyond Your Budget

You are spending money beyond your set budget or placing bigger bets to try to recover losses.

Impact on Sleep and Daily Life

Gaming is causing you to sleep less or making it hard to focus on work or studies.

Difficulty Stopping

You want to stop playing but cannot, or you feel uncomfortable when you try to take a break.

Hiding from Family or Friends

You are concealing your gaming from loved ones or telling them things that are not true.

Debt or Financial Difficulty

You are borrowing money to play, dipping into savings, or cutting back on household expenses.

Excessive Distress When You Lose

Losing makes you feel angry, frustrated, or depressed, and you feel a strong urge to win it back.

Key Guidelines for Playing Responsibly

  • Set a specific budget before you play and stay within that limit.
  • Do not place bigger bets in an attempt to recover money you have lost.
  • Never bet with borrowed money or money belonging to someone else.
  • See gaming as entertainment, not as a way to earn money.
  • Always put family, friends, and professional responsibilities first.
  • Avoid playing when you are angry, frustrated, or under stress.
  • Take breaks from time to time and spend time on activities outside of gaming.
  • Make regular use of the deposit limit and time-out features.

Protection of Minors

No one under 21 may open an account or place bets at gb99b. Age is verified during registration and we may request additional identity documents in any case that raises suspicion.

If there are children or teenagers in your household, use parental control software on computers or phones. Set passwords on device browsers so they cannot access sites of this type.

Tip: Have an open conversation about responsible gaming with everyone in your family. Awareness is the best protection.

If you suspect that a minor is using our platform, notify our support team immediately. We will take prompt action.

Need Help? We Are Here

If you are struggling, do not try to handle it alone — reach out to our support team.

Support Center

gb99b's support team is by your side in Bengali, 24 hours a day, 7 days a week. Contact us for any help with setting a deposit limit, taking a time-out, or self-exclusion.

24/7 Bengali Live Chat — use the chat button directly on our site.
Email: [email protected]
Support hours: 24 hours a day, 365 days a year — Bangladesh Standard Time (BST, UTC+6).

Emergency Steps

If you feel gaming is getting out of control, take these steps right now:

  • Apply for self-exclusion via live chat.
  • Bring your deposit limit down to zero.
  • Talk to a family member or a close friend.
  • Seek professional advice if needed.

Common Questions and Answers

Questions you may have about responsible gaming.

The minimum age to open an account and place bets at gb99b is 21. Age is verified during registration and identity documents may be requested if needed. Any account found to belong to a minor will be closed immediately.

Go to the Settings section of your account and click on the "Responsible Gaming" option. From there you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing one requires a waiting period. Contact our live chat for any assistance.

Self-exclusion is the process of closing your own account voluntarily. It can be done for a fixed period (such as 1 month, 6 months, or 1 year) or permanently. During the exclusion period, you will not be able to log in, deposit, or place bets. To apply, contact us via live chat or email.

A time-out is a short-term break — typically from 24 hours to a few weeks. It is a temporary measure and the account becomes active again automatically once the period ends. Self-exclusion is long-term or permanent — it is a serious step and cancelling it before the period ends is limited. Our support team will help you choose the right option based on your situation.

First, contact us — via live chat or by emailing [email protected]. We will help you by activating self-exclusion. Also, share what you are going through with family and trusted friends. If needed, seek advice from a professional mental health specialist. Remember, asking for help is not a sign of weakness — it is a sign of courage.

Start by talking to them calmly and with empathy. Listen to their feelings without judgment. Help them contact us to request self-exclusion or support at gb99b. Our support team is also ready to advise family members — we can take the necessary steps based on a third-party request as well.

Enjoy Entertainment Safely

Play responsibly at gb99b and keep the fun within limits. Read our FAQ to learn more or join your favourite game.

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