gb99b Privacy Policy
Protecting your personal information at gb99b is our highest priority. Read this policy to learn in detail how we collect, use, and store your information.
Introduction and Scope
gb99b ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. This Privacy Policy ("Policy") sets out how gb99b collects your personal information, the purposes for which that information is used, with whom it may be shared, and how you can maintain control over your information.
When you visit the gb99b.cam website, register an account, use our services, or contact our customer support team, you are considered to have agreed to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.
This Policy applies only to information collected through the gb99b platform. Third-party websites or services — including those that may be linked from our site — have their own privacy policies, and gb99b is not responsible for them.
Important: This Policy may be updated from time to time. In the event of changes, we will publish the new version on this page. We recommend checking this page regularly.
Information We Collect
gb99b collects various types of information that are necessary to operate our services and improve your experience. The types of information collected are described in detail below.
2.1 Information You Provide Directly
When you register on our platform or use our services, you provide the following information yourself:
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Address and location details
- Government-issued identity document details provided for identity verification (KYC)
- Financial transaction details — bKash, Nagad, or Rocket account numbers
2.2 Automatically Collected Information
When you visit our website, our systems automatically collect certain technical information:
- IP address and device identifier information
- Browser type and version
- Operating system
- URLs of pages visited and time of visit
- Session duration and navigation patterns
- Cookie and local storage data
- Referring website information (referrer URL)
2.3 Transaction and Gaming Information
The following information about your gaming and financial activity is recorded:
- Deposit and withdrawal history
- Betting activity and gaming history
- Bonus and promotion usage details
- VIP level and points
- Transaction date, time, and amount
Purpose of Using Information
gb99b uses your information only for specific, clear, and legitimate purposes. The reasons we use your information are described below:
3.1 Service Delivery and Operations
- To complete account registration and verification
- To process deposits, withdrawals, and other financial transactions
- To personalise your gaming experience
- To manage VIP and loyalty programs
- To activate bonuses and promotions
3.2 Security and Fraud Prevention
- To ensure the security of your account
- To detect and prevent fraudulent activity
- To comply with anti-money laundering (AML) regulations
- To ensure age verification and identification
- To prevent unauthorised access
3.3 Communication and Support
- To provide customer support
- To send important account notifications
- To resolve technical issues
- To inform you of policy changes
3.4 Improvement and Analysis
- To improve service quality
- To develop new features and services
- To analyse overall usage patterns (in anonymised form)
- To provide relevant promotional offers
We never sell your information to third parties or share it with external advertising networks for advertising purposes without your consent.
Information Sharing and Disclosure
gb99b may share your personal information with third parties in limited circumstances and for specific purposes. We always ensure that such sharing does not work against your interests.
4.1 Service Provider Partners
We work with trusted third parties to operate our services, including:
- Payment processing services (bKash, Nagad, Rocket)
- Identity verification service providers
- Technical infrastructure and cloud service providers
- Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe)
- Fraud detection services
These partners are given access only to the information necessary to perform their specific services and are bound by strict confidentiality agreements with us.
4.2 Legal Obligations
We may disclose your information when legally required to do so in the following circumstances:
- In response to valid instructions from government or regulatory authorities
- To assist law enforcement agencies in investigations
- As part of a court order or legal process
- To comply with regulations relating to the prevention of financial crime
4.3 Business Transfers
If gb99b goes through a merger, acquisition, or asset sale, your information may form part of the transferred assets. In such a case, we will notify you in advance.
Cookies and Tracking Technologies
gb99b uses cookies and similar tracking technologies that improve our site's functionality and make your experience more personalised.
5.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functionality of the site. They are used to maintain login sessions, perform security checks, and save form data.
- Functionality Cookies: Used to remember your preferences and settings, such as language preference or display settings.
- Analytics Cookies: Used to analyse site usage patterns, which helps us improve our services. These cookies process collected data in anonymised form.
- Security Cookies: Used to detect unauthorised access and prevent fraudulent activity.
5.2 Cookie Controls
You can accept or reject cookies through your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the site to not work properly.
Data Protection Measures
gb99b has implemented industry-standard technical and organisational measures to protect your personal information. Our security framework is as follows:
6.1 Technical Protection
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL (Secure Sockets Layer) technology.
- Data Encryption: Sensitive information — such as passwords and financial details — is also encrypted when stored.
- Firewall and Security Monitoring: Our infrastructure is monitored around the clock to detect and prevent unauthorised access.
- Two-Factor Authentication: An additional layer of security applies for account login and large transactions.
6.2 Organisational Protection
- Access to your information is restricted to authorised personnel only
- Staff receive regular privacy and security training
- A plan for immediate response to data breach incidents is in place
- Regular security audits and assessments are conducted
If you suspect that the security of your account has been compromised, please contact us immediately through our 24/7 live chat or email us at [email protected].
Data Retention Period
gb99b retains your information for as long as necessary to fulfil the relevant purposes. Retention periods are determined in accordance with the following policy:
7.1 Account Information
Your registration information is retained for as long as your account is active. Even after account closure, some information may be retained to meet legal and regulatory requirements.
7.2 Financial Transaction Records
Financial transaction information is retained for an extended period in accordance with legal obligations. This is consistent with the requirements of anti-money laundering regulations and financial services law.
7.3 Technical Log Information
Server logs and session data are kept for a limited period and are used for resolving technical issues and security investigations.
7.4 Deletion of Information
At the end of the defined retention period, or when there is no legal obligation to retain it, we securely delete or anonymise your information so that it can no longer be linked to any individual.
Your Rights
gb99b respects your right to protect your information. You have the following rights regarding your personal information:
8.1 Right to Access Information
You may ask at any time to know what information we are storing about you. You can access this information by logging into your account or by contacting our support team.
8.2 Right to Rectification
If there is any error or incompleteness in the information we hold about you, you may request a correction. We will ensure this correction is made as soon as possible.
8.3 Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted. Please note, however, that certain financial and identity-related information must be kept for a defined period for regulatory reasons.
8.4 Right to Object to Processing
If you have objections regarding marketing communications or profiling, you may opt out of that specific processing. Contact us and we will act according to your preference.
8.5 How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. After receiving your request, we will respond to you within a reasonable time.
Protection of Minors
gb99b's services are for persons aged 21 and above only. We do not collect information from minors or provide services to them.
As part of the registration process we verify age and, where necessary, complete identity verification (KYC). If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.
If you become aware that a minor is using our platform, please notify us at [email protected].
Policy Changes and Updates
gb99b may update this privacy policy from time to time. The policy may be revised to reflect changes in services, new legal requirements, or alignment with industry best practices.
For significant changes, we will publish a notice on this page and update the "Last Updated" date at the top of the policy. For important changes, we may also send a notification to your registered email.
Continued use of our services after any changes will be considered as your agreement to the updated policy. We therefore recommend visiting this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated team is always ready to resolve your issues.
Available in Bengali 24 hours a day, 7 days a week
[email protected]
Instant on live chat; generally within 24 hours by email
Send requests to access, correct, or delete your information via email
We give the highest importance to your privacy and are committed to resolving any concerns you have quickly and effectively. gb99b is a safe and reliable platform worthy of your trust.